GlobalConference.com - Moderator Controls for Real-Time Call Management

Web-based moderator controls provide an added level of security and control on every conference call. This value-added feature lets you manage the details of any conference call online in real-time. Access Moderator Controls through your “My Account” section once logged-in and monitor your calls from your computer screen. It’s your secure conference call center.

FAQ's Moderator Controls User Guide

Features

  • Real-time dashboard to manage conference
  • Name, phone number and call entry time of each Participant
  • Participant mute, unmute, and disconnect
  • Participant "ping" (audible tone to one caller)
  • Total call time
  • Easy online controls of all features
    • Recording
    • Muting
    • Disconnect
    • Q&A
    • Conference locking

Outlook Add-in Makes Scheduling a Snap

Easily schedule and manage your conference calls just like you set up meetings - right from Outlook. Send invitations, manage your preferences, and review your account information using all your existing contacts and meeting management tools. The Outlook Add-In will automatically integrate pre-assigned conference information onto your calendar and into your emailed invitations to conference participants.

Choose from your assigned Toll-Free or Toll number within Outlook. Your account management tools are easily accessed from within Outlook with one click.

FAQ's Outlook Add-In User Guide

Features

  • Embeds conference information into your Outlook meeting invitations for automatic forwarding once meeting is scheduled
  • Accesses all Outlook features for conference call scheduling, invitations, and management
  • Integrated with your existing Outlook contact database
  • Use with Free or Toll-Free numbers
  • No additional cost

Admin Controls Create Employee Accounts in Seconds

Administrator Controls allow for easy sign-up and management of all employee conference activities. The administrator can add departments, add or delete employees, view transactions and call history, view administrator information, view current plan details, upgrade services, and access Customer Service support. This management tool is only available to the Administrator of the account.

FAQ's Admin Controls User Guide

Features

  • Manage employee accounts by creating groups by department and adding employees
  • View conference call details by access code or individual employee
  • Manage billing for Toll Free calls, making a company-wide billing process simple and streamlined
  • View and edit company plan preferences
  • No additional cost